Privacy Policy

Your privacy matters to Rochester. This policy explains how we collect, use, protect, and manage information submitted through our website.

02

Information We Collect

We may collect personal and non-personal information when you interact with our website.

Personal Information

Personal Information may include but is not limited to:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Country and location details
  • Shipping and billing information
  • Business inquiry details
  • Information submitted via “Request a Quote” or contact forms

We only collect personal data voluntarily provided by users.

Business & Transactional Information

In the course of export and global trade operations, we may collect:

  • Purchase order details
  • Product specifications
  • Payment-related information
  • Shipping and logistics details
  • Regulatory compliance documents

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Session duration
  • Referring URLs

This information helps us improve website functionality and user experience.

03

Cookies and Tracking Technologies

We may use cookies, analytics tools, and tracking technologies to:

  • Improve performance
  • Monitor traffic behavior
  • Enhance user experience
  • Optimize marketing strategies

Users may disable cookies through browser settings, though certain features may not function properly.

04

Purpose of Data Collection

We use collected information for legitimate business purposes including:

Customer Communication

To respond to inquiries, provide quotations, share product specifications, and offer customer support.

Order Processing

To process transactions, manage exports, handle logistics, and fulfill contractual obligations.

Business Development

To share information about new products, innovations, industry solutions, and company updates.

Website Improvement

To analyze traffic, improve content, strengthen cybersecurity, and enhance performance.

Legal & Regulatory Compliance

To comply with Indian laws, international trade regulations, and tax or export obligations.

06

Data Sharing & Disclosure

We do not sell, rent, or trade personal data.

Information may be shared only under the following circumstances:

Service Providers

With trusted third-party vendors such as hosting providers, CRM systems, logistics partners, payment processors, and analytics providers.

Legal Authorities

When required by law, court order, or government authority.

Business Transfers

In case of merger, restructuring, acquisition, or business transition.

All third-party partners are expected to maintain confidentiality and data protection standards.

07

International Data Transfers

As a globally operating packaging manufacturer based in India, information may be processed or stored in India or other jurisdictions where service providers operate.

By using this website, users consent to such international transfers.

08

Data Security

We implement reasonable technical and organizational measures including:

  • Secure hosting environments
  • Firewall protection
  • Access control systems
  • Encrypted communications where applicable

While we take appropriate precautions, no online transmission is completely secure.

09

Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill business purposes
  • Complete contractual obligations
  • Comply with legal requirements

Once no longer required, data is securely deleted or anonymized.

10

User Rights

Subject to applicable law, users may have the right to:

Access Personal Data

Request a copy of stored personal information.

Rectification

Request correction of inaccurate or incomplete data.

Deletion

Request deletion where legally permissible.

Withdraw Consent

Opt-out of marketing communications at any time.

Requests may be sent to yashvi@asianflexipack.com.

12

Children’s Privacy

Our website and services are intended for business use only and not directed toward individuals under the age of 18.

13

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be published on this page with the revised effective date.

Effective date: September 16, 2026

Have a Privacy Question?

For any privacy-related query or information request, please contact our customer care team.

Contact Us